FAQ

We cater to a wide range of events including weddings, parties, field days, and all kinds of celebrations!

We recommend booking as early as possible to ensure we have all the items you need for your special day.

Yes, we do! Our marquee prices include setup unless otherwise stated, and we offer delivery services at an additional cost.

Absolutely! You can make changes to your booking up until the week of your event.

If an item gets damaged, you'll be responsible for the repair or replacement costs.

The only additional fee is for delivery, if you choose to use our delivery service.

Our standard rental period is from Friday to Monday. We also offer longer hire terms if needed.

Yes, but only for cutlery and crockery, which are sanitized and wrapped in lots of 10.

Marquees require long metal pegs for stability, so be mindful of underground utilities which might restrict placement.

We accept direct debit and credit card payments, either over the phone or in-store.

We currently do not have a cancellation policy in place.

Yes! Our experienced staff are happy to help you plan and select the perfect equipment for your event.

Absolutely. All our items are thoroughly cleaned before each rental. Our crockery, cutlery, glassware, and catering items are industrially cleaned, sanitized, and either wrapped or boxed.

Yes, we welcome and recommend you to visit our showroom to help with your event planning.

In case of bad weather, please secure and cover the items to protect them from wind and rain.

Yes, we offer tech support for electrical items at the time of pick-up.

We ask that cutlery, crockery, glassware, and catering aids be washed before return.

Our general rental period is from Friday to Monday, but we’re flexible! Single-day rentals are fine during the week, and we also offer weekly or longer-term rentals if needed.